We're moving our support forums off into GetSatisfaction. We're doing this so there is more interactivity with your questions rather than them just hanging out in our crap forum we threw together in a couple minutes. Trust me, it's a lot better. I'm going to be changing the "Forum" links on the site in a few days.
http://getsatisfaction.com/pingfm
To add on to the previous post, we did indeed open a channel on FreeNode. I guess it would be wise to tell you what the channel was.
#ping.fm
Sean